Scanner
Browse 13 help articles about Scanner.
How Can I Access the Cleanup Report Once the Cleanup UI Is Closed?
Step 1 of 4Open Notifications PanelClick the notifications button in the top-right corner of the dashboard to view recent alerts Step 2 of 4Open Cleanup DetailsClick the "View" lin
How Do I Clean My Website Using the Auto Cleaner?
Step 1 of 6Open Your Site DashboardClick on your site in the Sites list to open its management dashboard.Step 2 of 6Start Malware CleanupClick the Clean Now button in the site over
How Do I Custom Schedule Scans for My Website?
Step 1 of 5Open your siteClick on your site in the sites list to open its management dashboard.Note: Make sure you select the correct site if you manage multiple sites.Step 2 of 5G
How Do I Know If My Website Has Been Hacked?
The malware scan feature is available only on plans that include security. Your site is automatically scanned every 24 hours, or based on the frequency included in your current pla
How Do I Mark a File as a False Positive?
Step 1 of 6Open the Site DashboardClick on your site name in the Sites list to open its dashboard and access management options.Step 2 of 6Go to Security SectionClick the Security
How Do I Perform an On-Demand Scan?
Step 1 of 3Open Your Site DashboardClick on your site name in the Sites page to open its management dashboard.Note: This takes you to the site-specific control panel where security
How Do I Remove a Google Blacklist from My Website?
If Google has flagged your website for malware or unsafe content, don’t worry; you can get the warning removed.Before you request a review from Google, make absolutely sure your si
How do I request a Re-Index from Google?
Google automatically re-crawls websites regularly. However, if you’ve recently made important updates, such as fixing malware, updating metadata, or changing content, you may want
How Do I Scan Non-WordPress Folders?
Step 1 of 7Open Your SiteClick on your site name in the Sites page to open its management dashboard and access backup and file options.Note: Your site appears in the center of the
How Do I See Hacked Files Before Running a Cleanup?
Step 1 of 5Open the Site DashboardClick on the Site (Showing Hacked Status) in the Sites list to open its management dashboard and access security tools.Note: Use this to view all
How Do I Select the Folder with My Site’s WordPress Installation for FTP Cleanup?
Step 1 of 10Open site dashboardClick on your site name in the Sites page to open site management options and security status.Note: If you manage multiple sites, confirm you select
How to Review Malware Files Before Cleaning?
Step 1 of 5Open Your Site Details pageClick on your site in the Sites page to open the details pageNote: This takes you to the overview page where all tools for the selected site a
Review Malware Details With Premium Plan
We’ve recently improved how malware scan results are displayed across our new plans. The Review Malware option is now available on all Premium plans that include security features.